Privacy policy

The following is the privacy policy for


The Telecommunication and Digital Government Regulatory Authority
A United Arab Emirates Federal Government Entity
with corporate registered address at Abu Dhabi, United Arab Emirates.

contact us at: 800 12 (while within the UAE) or +971 4 7774444 (while outside the UAE)

The Telecommunication and Digital Government Regulatory Authority (TDRA) is committed to respecting your privacy and protecting your personal information. We recognize our obligation to keep sensitive information secure and have created this privacy and security statement to share and explain the current information management practices on this website.

The handling of all personal information by TDRA is governed by the UAE privacy and security acts. We are committed to protecting your privacy whether you are browsing for information or conducting business with TDRA electronically.

Learn more about data and privacy protection in the UAE.

This website collects some Personal Data from its visitors and users. Such Personal Data is collected only when the user submits information to receive information regarding products and services.

This document can be printed for reference by using the print command in the settings of any browser.

Data collected for the following purposes and using the following services:

  • ANALYTICS PLATFORMS: Google Analytics, Facebook Ads Conversion Tracking (Facebook Pixel), Google Ads Conversion Tracking and Linkedin Conversion Tracking collect cookies and usage data.
  • CONTENT PERFORMANCE AND FEATURES TESTING (A/B TESTING): Google Optimize uses cookies and usage data.
  • DISPLAYING CONTENT FROM EXTERNAL PLATFORMS: Google Fonts collects usage data and various types of Data as specified in the privacy policy of the service. The Youtube Display Widget collects cookies and usage data.
  • INTERACTION WITH EXTERNAL SOCIAL NETWORKS AND PLATFORMS: Facebook Like Button and Social Widgets and collect cookie and usage data.
  • REMARKETING AND BEHAVIORAL TARGETING: Remarketing With Google Analytics, Facebook Remarketing and Linkedin Website Retargeting collect cookies and usage data.
  • SPAM PROTECTION: Google Recaptcha collects cookies and usage data.
  • TAG MANAGEMENT: Google Tag Manager collects cookies and usage data.

Furthermore; other information collected by a user may include:

  • Data collected to send push notifications to a user’s desktop or mobile device.

Your personal information

Telecommunications and Digital Government Regulatory Authority (TDRA) shall not collect your personal information when you access the website; unless you specifically and willingly choose to provide such information to us. If you do that, we shall use such details only to process your application for obtaining information or services. By using this website, you approve and accept these terms and conditions for privacy.

Protection of personal information

Your personal information will be accessible only to the government employees who need to know it to deliver the service or information you requested. It will not be available for public inspection. In addition, your personal information will not be shared, sold, or transferred to any third party without your prior consent.

External links

The website may contain links to other websites whose data protection and privacy practices may differ from ours. We are not responsible for the content and privacy practices of the other websites and encourage you to consult the privacy notices of the respective websites.

Changes in the privacy policy

TDRA shall reserve the right to make any minor or major change in privacy policy, and terms and conditions from time to time without any prior notice. If you continue using the portal after we make any change/ss to the privacy policy, this means that you accept them.


This privacy policy was last updated on 12th October 2023, at 11:35